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service agreement UK US noun [C]
► COMMERCE an agreement between a company and a customer, stating that the company will check and repair equipment for an agreed price during a fixed period of time: »
Our service agreements cover far more than repair for mechanical breakdown.
»Give yourself time to compare quality, price, and service agreements elsewhere.
► HR a formal agreement between a company and an employee in a high position about their pay and conditions of employment: »
Directors' service agreements of more than 12 months' duration can be inspected by any shareholder.
»Chief executive Anders Erikson has a one-year service agreement with a salary of €170,000.
Financial and business terms. 2012.